Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Welcome to Aurum Brew

Free standard shipping on coffee orders $45+ · Stacks with our bundle savings · Made-to-order items ship separately

Track Order

Order status

Where is my order?

Two ways in. If you have the email address you ordered with, that is all you need — everything else follows from it.

Look it up with your email

We send a one-time code to your inbox — no password to remember. You will see every order you have placed, where it is, and a live link to the carrier.

Look up my order

Already have a tracking number?

Paste it below and we will take you straight to the carrier.

Track order

What happens between your order and your door

Coffee and apparel leave from two different places on two different clocks. Knowing which one you are waiting on explains most of the wait.

The coffee

Roasted by hand in Costa Rica, rested before you order

Coffee needs to sit after roasting to reach its peak. We do that waiting, not you.

Order placed A confirmation email arrives within minutes. This is not the tracking email — that one comes later.
Pulled from rested stock Every pouch has already spent at least a week off the roaster, in small 5 kg batches. You wait for none of that.
Packed and labelled 1–2 business days. Your tracking email goes out the moment the label exists.
On its way Standard 3–5 business days. Express 1–3.

The tees and the mug

Printed to order by our fulfilment partner

Nothing sits in a bin waiting. Each piece is made after you order it, which adds a few days at the front.

Order placed The same confirmation email. Nothing has been printed yet.
Sent to the press Routed within hours to whichever facility sits closest to your address.
Printed and fulfilled 2–5 business days. This is the longest stretch, and the quietest — tracking appears at the end of it.
On its way 3–7 business days, depending on the facility it was printed at.

Ordered coffee and a tee together? They ship separately, from two places, with two tracking numbers — and the coffee usually arrives first. Neither one is lost.

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Track Order

Where is my order?

Look it up with your email

Already have a tracking number?

What happens between your order and your door